Tuesday, May 26, 2009

Shopping At Home Depot

Home Depot was founded by Bernie Marcus and Arthur Blank in 1978 in Atlanta, Georgia. Their retail specializes in home improvement items and construction products and services, domestic appliances, tools, hardware, lumber, materials for building, paint, flooring supplies, garden supplies, etc. They are the world's largest home improvement retailer, the second largest retailer in the U.S., and the fifth largest retailer in the world. Home Depot's goal is to help create the dream home of most people that considers their home as their greatest investment.

Together with its subsidiaries, the Home Depot, Inc. operates as a home improvement retailer company. Their stores sell building materials, home improvement supplies, and lawn and garden products to do-it-yourself customers, do-it-for-me (D-I-F-M) customers, home improvement contractors, tradespeople, and building maintenance professionals. They also offers installation services and programs for D-I-F-M customers which include products, such as carpeting, flooring, cabinets, etc. in addition, they provide professional installation of products sold through in-home programs such as generators, furnace and central air systems.

Consumers has the right to complain if they are not satisfied with the service and product. The complaints are a challenge for every company for them to know the shortcomings they have to their customers, especially to Home Depot. As a consumer, we have to be responsible on our decision like what and where to buy. Mostly, the problems were just misunderstanding between two parties. So, happy shopping.



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